Frequently Asked Questions

While we tried to anticipate the many potential issues and needs, we have learned there are a few things we can adjust. Thank you for your patience!

How do I register my student(s)?
Please locate your student's Student ID Number as you will need it to register them in our Donation Portal. Then, click on the "REGISTER" button and enter the requested information. Once completed, you will be taken to your student's Student Donation Portal. Please note: If you have more than one student, you will need to complete registration for each of them.
How do I donate to my own student(s)?
Log in to your student's Student Donation Portal. Enter your email address in the Donations Requested section of the Portal. You will receive an email containing a "DONATE" button. Click on the button to complete your contribution. We will be adding a "DONATE" button to the Student Donation Portal in the future.
I do not have a student at Sandburg, but would like my donation to be credited to a specific student. Can I do that? 
Currently, our Donation Portal system is not set up to connect your contribution to a particular student. However, if you send an email to jogathon@sandburgfoundation.org and request your donation to be credited to a specific student, we will do our best to accomodate. 
How do I know if someone donated to my student(s) email request?
Your student(s) Donation Portal page will record who you sent a request to as well as which of those requests responded with a donation. Contributions made outside of the email requests sent through a student Donation Portal will not be credited to a specific student.